Yes, Password-Find was created for solving password issues. Press the "Decrypt your file" button, and follow the further instructions. Password-Find will automatically determine if your document is supported (or you can see the Limitations section).

Password-Find is 100% online, so you don’t need to download any software. Just upload your password-protected file to our server, and a powerful hardware solution will do it’s best to unprotect it.

Password-Find guarantees that your file saved as Microsoft Office 97-2003 format will be unprotected. MS Office 2007/2010/2013 protection is more complex, so no service can give you 100% guarantee. However, the success rate of Password-Find is much higher than our competitors’. All passwords restricting shared access can be instantly removed from a document regardless of the MS Office edition. Please see Statistics for more information.

Most passwords can be removed instantly. A very small portion of Office 97-2003 documents may require a guaranteed document decryption feature which may take up to 24 hours. If a client needs to find the original password for the document, he will receive a letter with the results of password finding operation within 24 hours after submission.

Yes, Password-Find can help you with all password types - both passwords to open a document and passwords restricting shared access to a document. Please see more information on the MS Office protection page.

Yes, that’s the policy of Password-Find - if we can’t help a client, we always return the money. Please see Refund policy for more details.

All uploading files are transferred over a well-protected HTTPS site and cannot be intercepted by a third person during the transfer.

After the end of unprotection process you will have an opportunity to delete the file from the Password-Find’s server. Even if you skip this action, your document will be automatically deleted in 24 hours. Password-Find stores only headers of the uploaded files which consist only of service information and contain no data of your document. Headers are stored in order that the service can recognize a document that it already removed protection from.

Success of removing protection from a document does not depend on a password, so it’s quite possible that results of password removal are different for 2 documents created in the same edition of MS Office and protected by the same password. A “Find password” approach is recommended if you have several documents protected by the same password.